- Posta House, Kenyatta Avenue, Nairobi
- info@posta.co.ke
0719072600 / 0730642000 ,
Mail: info@posta.co.ke
Postal Corporation of Kenya (PCK) offers Mail Services , You can send any mail item to over 600 Post offices in Kenya and it will get there quickly, safely and secure. The item is delivered to the respective Post Box within 24hrs in the same town and within two days to the rest of the country.
Domestic Mail :
You can send any mail item to over 600 Post offices in Kenya and it will get there quickly, safely and secure. The item is delivered to the respective Post Box within 24hrs in the same town and within two days to the rest of the country.
International Mail:
International Mail services are available throughout the world. Conveyance of mail is done by air, over land or by sea depending on ones requirements.
Conveyance by air is simple and fast, delivery to the respective destination is assured within set time-frames which vary from one country to another.
Whereas conveyance by Sea or overland mail is convenient for bulky items, for those who may be travelling and wish to receive their mail in due course, or generally for mail items where time is not of essence.
These are the delivery points for mail in Kenya; they are installed within Post offices and convenient locations such as petrol station in the case of stand-alone boxes. Customer mail is sorted into the boxes at the specific offices where the mail is addressed.
Private Bag service– This service operates along the same lines as the private letter box system in terms of their location. They are mainly used by organizations or institutions that receive large volumes of mail. Private bags are allocated a number similar to the private letter box. In some cases, a private bag may not have a specific number e.g. Teacher’s service commission.
Classification of Boxes
There are 2 classifications of private letter boxes:
Departmental:– These are private letter boxes located at Head Post offices(HPO) & Departmental post offices
Sub Post Office: – These are private letter boxes located at sub post offices. Sub post offices are run by agents/ contractors
Categories of Renters
These are:
a) Corporate- Ksh 9,450
b) Individual- Ksh 2,000
c) Special corporate – Ksh 6,225
d) Learning and religious organizations- Ksh 7,725
e) Sub post office- 1320
Special corporate category caters for special groups such as children’s homes, homes for the elderly and destitute and philanthropic organizations
The above amount does includes deposit for keys of Ksh 560
E-Citizen Convenience fee of Ksh 50 will apply
POSTCODES
This is a method of identifying individual post offices by a distinct code. The Postal network is divided into regions and offices within these regions have a predetermined prefix followed by digits to denote the relative administrative order for each office.
Why Post Codes
This service is specifically designed to cater for corporate clients from small enterprises to large established organizations to target customers. Through our extensive Posta network, DMM helps you advertise your products and services by communicating your message to the intended audience.
Types of Posta Direct Mail Marketing
There are two types of DMM:
Addressed direct Mail Marketing: This service enables you to promote your products and services to customers on a targeted and personalized basis.
Non -addressed Direct Mail Marketing: this enables you to promote your products and services to various customers and also to customers within a geographical area.
Benefits of Posta Direct Mail Marketing
It is cost effective; the rates are affordable
Efficient because it is direct
It has a countrywide reach and readability (over 400,000 private letter boxes countrywide).
It is scalable; no matter the size of the business or communication budget, DMM allows you to invest in comfortable doses by contacting as many customers as available resources may allow.
DMM is measurable; you can measure the number of responses and evaluate how effective the campaign was.
It is used for geographic targeting
Targets specific customers when addressed
A customer may utilize the bulk mail service to solicit for responses of business nature or otherwise from customer /consumers, using Business Reply Service (BRS).
You can use the Business Reply Service to initiate customer service, request information, research the market place or to identify customer needs. Self-addressed envelopes are mailed to potential clients and the customer pays only for the responses they receive.
For the busy mailroom and mail registries in companies, institutions, government offices etc, a franking meter machine provides faster, more convenient choice to affixing postage on mail.
Franking meter machines are available from authorized dealers and come in sizes applicable to customer’s need.
License is needed to operate a franking meter machine through the machine dealer.
Philately is an exciting hobby of collecting stamps and stamp related items. They may be collected as mint both used and unused, souvenir sheets, first day covers, philatelic cards, souvenir folders, maximum cards, stamp packs, booklets, postal stationery, Posta cancellations and stamp artworks. Philatelists collect stamps for the sentimental value given to the work of art, theme, rarity of the stamp, educational reasons, shape, or as an investment. What to collect: When a collector begins stamp collection they may want to collect all the stamps they get. Later on they may decide to specialize in stamps of one country, or in stamps with a particular theme. Extra stamps can be exchanged with other collectors to enable the collector build up their collection.
Types of Stamp Issues There are two types of stamp issues:
A) Commemorative: These are issued to mark special events, occasions of national or international importance, and also to cover themes of general interest. They are normally withdrawn from sale at the post office after six months, and after twelve months at the stamp bureau.
B) Definitive: These are postage stamps are issued for postage purposes. The issue comprises of a full range of about sixteen denominations which are released every five years. Postal Corporation of Kenya has stamp bureaus at the headquarters in Nairobi and another at Mombasa to serve stamp collectors. Philatelic counters are available in all Head Post Offices. Our services include:
– Sale of mint stamps, first day covers, souvenir folders, philatelic cards, stamp booklets
– Sale of philatelic albums and inserts
– Sale of annual stamp packs
– Sale of philatelic handbooks
– Deposit account service
– Mailing list service
M Post is an innovative product that enable the user to get notifications once a letter is received in their private letter box. This product is a value add to the private letter box.
It is used as a virtual box in post offices with a waiting list.
Why Mpost
Convenience – Once mail is received at the Post Office, an SMS notification is sent to the Phone. The addressee can request for delivery of the letter.
How do you register- dial *631# or visit https://mpost.co.ke/
Postal Corporation of Kenya
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.
This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.
If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email
Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:
Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.
These adjustments are compatible with all popular screen readers, including JAWS and NVDA.
Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside it.
Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers).
Despite our very best efforts to allow anybody to adjust the website to their needs. There may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to