About Us – Postal Corporation of Kenya

A Humble Beginning

The Postal history in Kenya dates from the early years of the 17th century. A Portuguese governor was installed in Mombasa in 1592 and official correspondence between the town and the outside world has been recorded from 1610 onwards, carried by ship to Arabia and India and transmitted to Europe by the overland route. Early letters from the interior of Kenya date from about 1848 when the missionaries sent their correspondence by native runners to the Coast for onward transmission.

Early Postal Development

By 1877 some letters from Coast were being taken north from Lamu to Aden by ships of the British steam navigation Company, although the bulk of mail was being transmitted via Zanzibar. A system of mail-runners was developed and expanded by the British East Africa Association, while individual traders and concessionaires organized their own service. That enjoyed the use of distinctive postage stamps in 1889-90.

Establishment of PCK

The Postal Corporation Of Kenya was established by an Act Of Parliament (PCK Act 1998) and operates as a commercial public enterprise. The Corporation’s mandate includes provision of accessible, affordable and reliable postal services to all parts of Kenya as public postal license whereby communication through the post office forms part of the basic human right as is enshrined in the 1948 United Nations Charter. Our mission is to deliver innovative superior communication,Distribution and Financial (Payment) solutions to our customers and create value to stakeholders. The Post Office remains the most accessible, affordable, and effective and time tested communications platform in Kenya with a total of 623 outlets spread across the country.

Inter-Regional Cooperation

The Post in Kenya currently cooperates with other postal administrations within East Africa in the provision of Postal Money Transfers through the UPU’s electronic International Financial System (IFS). It also has the International Postal System (IPS) that enables track and trace facilities for mail and EMS within UPU member countries. A number of neighbouring postal administrations use Nairobi as their transit point for international mail. Postal Corporation of Kenya in this connection has plans of putting up a modern International Mails Transit Centre at the Jomo Kenyatta International Airport (JKIA), Nairobi.

23

Years
Of Experience

600

Offices Across the Nation

150 +

Lorries, Vans & Motorbikes

Our vision: Vision: To be an innovative and trusted postal, logistics and payment service provider.

Our mission: Mission: To provide end to end, innovative, reliable, Mail, Courier, Logistics, e- Commerce and Payment Services that delight our customers and create value to our stakeholders.

To achieve our vision, we are guided by five values the that steer the operations of the Corporation and are the cornerstone of our identity.

Integrity: Posta is committed to acting at all times with honesty, fairness, accountability, and transparency in all our operations.

Professionalism: The corporation’s employees of all cadres strive to uphold high standards of professionalism in everything they do. They will stand ethical scrutiny by being committed to excellence.

Teamwork: We are a team that promotes respect and unity of purpose among staff members, as well as promoting the mutual exchange of information and experiences. We learn from each other so as to serve our customers better.

Stewardship: We are committed to ensuring the efficient utilisation of Posta’s resources.

Customer First: We are steadfast in our quest to deliver innovative solutions to our customers.

VISION AND MISSION STATEMENT

0719072600 / 0730642000